At RosCar Madrid (https://roscarmadrid.com/), your privacy is important to us. We are a car rental aggregator operating since 2022, offering over 70 vehicles from local rental companies. This Privacy Policy explains how we collect, use, and protect your information when you book a car through our platform.
1. Information We Collect
When you use our website or book a car, we may collect the following information:
- Your name, email address, and phone number
- Booking details, including pickup and drop-off locations, car type, and selected options (no deposit, no credit card, insurance, child seat, etc.)
- Payment information (we only collect a partial payment of 15-20% for your booking; full payment is handled by the rental company)
- Communications with our team via email ([email protected])
2. How We Use Your Information
We use your information to:
- Process and confirm your car rental booking
- Send booking vouchers and instructions to your email
- Provide customer support and respond to inquiries
- Improve our services and website experience
3. Sharing Your Information
As an aggregator, we do not own rental vehicles. We share your booking details only with the local rental company that will provide the car. Your information is never sold to third parties.
4. Booking Process
To rent a car through RosCar Madrid:
- Select pickup and drop-off locations
- Choose a car type and optional services (no deposit, no credit card, insurance, child seat)
- Fill in the driver’s contact details
- Confirm your booking with a partial payment of 15-20%
- Receive a booking voucher by email with rental instructions and contacts
5. Security of Your Data
We take the security of your personal information seriously. Our website uses secure protocols to protect your data during transmission.
6. Your Rights
You can request access, correction, or deletion of your personal data at any time by contacting us at [email protected].
7. Cookies
Our website uses cookies to improve user experience and website functionality. You can manage or disable cookies in your browser settings.
8. Changes to this Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page.
Contact Us
If you have questions about your privacy or this policy, please contact us:
- Email: [email protected]
- Website: https://roscarmadrid.com/